Turn Customers Into Fans in the First 100 Days

Turn Customers Into Fans in the First 100 Days

Are you ready to design an unstoppable customer experience plan for your business? Join creativeLIVE instructor Joey Coleman to learn how to strategically turn a new customer into a lifelong fan.

The first 100 days of your relationship with a customer are pivotal, and Joey will teach you how to maximize that time. You’ll learn customer service best practices that consistently exceed customer expectations. You’ll also learn how to track the lifecycles of your customers so that you can market to them more specifically. Joey will also outline how to apply these strategies not only to your new customers, but to your existing customer base as well.

 Whether you’re just starting out as an entrepreneur or you’re a long-time business owner tired of one-time customers, this course will give you the tools you need to transform customers into powerful advocates for your brand.

Turn Customers Into Fans in the First 100 Days course details:

• Instructor: Joey Coleman
• School: Business
• Time: 3 days
• Homepage: http://www.creativelive.com/courses/turn-customers-fans-first-100-days-joey-coleman

Turn Customers Into Fans in the First 100 Days content details:

- Session 1:

• Free Downloads: Workshop Outline PDF
• Bonus Materials with Enrollment: Audience Personas PDF, Audience InfoTrack PDF, Audience Journal PDF, Audience Goal Tracking PDF, Audience Emotions Catalog PDF, Audience Emotion Mapping PDF, Current Interactions PDF, Future Touchpoint Mapping PDF, Current Touchpoint Mapping PDF, Calendar & Checklist PDF, Future Interactions PDF, Audience Segmenting PDF
• Day 1 Pre-Show
• Quick Overveiw of Our 3 Days
• Build Relationships with your Clients
• Day 0 to Affirmation
• Who is your Audience?
• Persona's of your Clients
• Customer Goals
• Customer Emotions
• 6 Points of Communication
• Mapping Out the 100 Days
• Day 1 Wrap-Up

- Session 2:

• Day 2 Pre-Show
• Recap and Questions from Day 1
• Reveiw and Assess: Sherry's First 100 Days
• Reveiw and Assess: Internet Veiwers First 100 Days
• Identifying Preferences : Listen
• Identifying Preferences : Pay Attention
• Maximizing Channel Mix
• Creating a Map for the Furture
• Creating a Map with Shari Part 1
• Creating a Map with Shari Part 2
• 100 Days: Photography Part 1
• 100 Days: Photography Part 2
• Day 2 - Wrap-Up

- Session 3:

• Day 3 Pre-Show
• Overveiw of the Day
• Recap of the Photographers 100 Days
• 100 Days Mindset and Goals
• Your Team's Mindset
• Trusting Your Employees
• Trusting Your Employees: Megan's Story
• Tools and Delverables : Activation
• Tools and Delverables : Affermation & Admission
• Tools and Delverables : Acclimation to Advocacy
• Measure and Tweaking Part 2
• Day 3 Wrap-Up

Turn Customers Into Fans in the First 100 Days download link:

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